I thought this was odd but didn't question it, until that afternoon the SAME 2 people were on the machines and they were playing them again. The next day when I went down to the casino to play the same 2 machines were off again. Once they were finished playing (about 1 hour), I did go on the one machine and played and cashed in for a little winnings. Later that day I noticed a lady and gentleman were playing the 2 that had been turned off all day. This time however, I noticed 2 of the only 4 machines of this kind were turned off.

There is a particular set of poker machines that I always play and usually have good luck.

I play the poker machines or live dealers.

I visited with my sister in May 2021 and was very disappointed. I have always loved the excitement, shopping, and dining. I visit Harrah's usually 2-3 times per year. If you have a problem or a question about one of the slots just push the help button and wait until you realize that no one is coming.ĭefinitely pass on coming to this casino. Huge casino but after two days I gave up trying to get a seat at a blackjack table. I especially liked how we were charged full price for each coffee refill at breakfast. The business theme of the food and beverage manager seems to be get every nickel and dime possible from the customers. As such the employees act like they would really like to be working somewhere else. The restaurants and bars are nice but are grossly understaffed. No action after five calls to the front desk. If you have a problem, such as the non-stop barking from the dog that was left in the room next to ours, forget about getting any help whatsoever from the hotel staff. The rooms, once you can finally get into yours (a friend had to wait until 8:30 pm until his room was ready), are nice but forget about prompt housecleaning because there is none. I have been to numerous casinos/hotels and have never been to one where the patrons are treated as poorly as they are at the Harrahs Cherokee.

Harrah's asheville casino